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Joined 3 years ago
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Cake day: June 12th, 2023

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  • I bought a Lenovo Legion from Costco years ago and the power port died on (or maybe it was the day before) Thanksgiving. I filed a warranty repair claim and they sent a guy TO MY FAMILY’S HOUSE ON THANKSGIVING to fix it! He swapped the warranty part in after maybe 20-30 minutes (bad power board, normally takes a little longer but this guy was fast IMO).

    I also gave him a $50 and a fresnell lens to help read serial numbers as a thank you because I used to be a field tech myself and I was blown away by how awesome the service was.

    These days I use an Eluktronics Prometheus 17, which has been great (runs Bazzite like a champ) but I absolutely recommend buying through Costco (just stick to decent brands like Lenovo, MSI, etc. and do a little research to make sure the parts are OK).