Bank forced to rehire workers after lying about chatbot productivity: Australia’s biggest bank regrets messy rush to replace staff with chatbots.

www.fsunion.org.au

Bank forced to rehire workers after lying about chatbot productivity: Australia’s biggest bank regrets messy rush to replace staff with chatbots.

www.fsunion.org.au

Pro@programming.dev to

Technology@lemmy.worldEnglish · 1 year ago

WIN: CBA backflips on customer service job cuts, admits they got it wrong

www.fsunion.org.au

cross-posted from: https://programming.dev/post/36092597

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